We will be performing essential maintenance work on our VPS host servers between 1AM – 2AM BST on Sunday 18th May. During this window  your VPS will be unavailable for up to 20 mins while the host server is rebooted. Before rebooting we will be sending each VPS an ACPI Shutdown signal. If you have configured your VPS to respond to this, it will start it’s shutdown procedure, and shutdown cleanly. If you would like help configuring your VPS to respond to this, please raise a support ticket and we will be happy to help.

We’d like to apologies in advance for any inconvenience caused by this essential work.

Update 2:35AM – Most of the work has now been completed. However, the work is taking longer than anticipated, and we have gone past the end of the maintenance window, which we’d like to apologise for. Therefore, some customers have yet to see their VPS become unavailable, and will do so soon. We will update here as soon as the work is fully complete.

Update 4:05AM – This work is now fully complete. We’d like to apologise for extended the window, the work took a lot longer than anticipated.  Total downtime experienced for each VPS, however, was not longer than was planned.  All VPS are now running as normal, but if you are experiencing any problems with your VPS at this point, please do raise a support ticket so we can look into it. Thanks to everyone for your patience during this essential work.

We will be performing essential maintenance work on our VPS host servers between 5AM – 6AM GMT on Wednesday 26th February. During this window  your VPS will be unavailable for up to 20 mins while the host server is rebooted. Before rebooting we will be sending each VPS an ACPI Shutdown signal. If you have configured your VPS to respond to this, it will start it’s shutdown procedure, and shutdown cleanly. If you would like help configuring your VPS to respond to this, please raise a support ticket and we will be happy to help.

We’d like to apologies in advance for any inconvenience caused by this essential work.

Update 26th Feb 05:49AM – This work has been completed successfully and all VPS are back up and running. If you are experiencing any problems at all at this time with your VPS please raise a support ticket. Many thanks to all customers for their patience during this essential work.

We will be performing essential maintenance work on our VPS host servers between 2AM – 4AM GMT on Saturday 21st December. During this window  your VPS will be unavailable for up to 20 mins while the host server is rebooted. Before rebooting we will be sending each VPS an ACPI Shutdown signal. If you have configured your VPS to respond to this, it will start it’s shutdown procedure, and shutdown cleanly. If you would like help configuring your VPS to respond to this, please raise a support ticket and we will be happy to help.

Additionally, we’d like to inform customers of additional work taking place between 1AM – 2AM GMT on Friday 20th December on our web servers and VPS control panel only. During this window all of our websites and VPS control panel will be unavailable for approx. 20 mins.

We’d like to apologies in advance for any inconvenience caused by this essential work.

Update 21st Dec 03:40AM – This work has been completed successfully and all VPS are back up and running. If you are experiencing any problems at all at this time with your VPS please raise a support ticket. Many thanks to all customers for their patience during this essential work.  There is no further maintenance planned during the festive period and we will endeavour to not make any changes to our infrastructure or reboot VPS servers at least until the beginning of January, save in emergency situations.

On Sunday December 1st, between 2AM – 4AM GMT, we will be performing essential OS updates on all of our VPS servers. During this window your VPS will be unavailable for up to 20 mins while the host server is rebooted. Before rebooting we will be sending each VPS an ACPI Shutdown signal. If you have configured your VPS to respond to this, it will start it’s shutdown procedure, and shutdown cleanly. If you would like help configuring your VPS to respond to this, please raise a support ticket and we will be happy to help.

We’d like to apologies in advance for any inconvenience caused by this essential work.

Update 3:22AM Sunday December 1st – Unfortunately we have had to back out of the the updates we had planned due to an unforeseen issue that arose while performing the update on the first server.

Update 3:07AM Monday December 2nd – We have postponed the planned updates again (see below).  Our sincere apologies for changing our plans yet again, but we are not ready yet, and we want to make sure the updates proceed as smoothly as possible, rather than risk service instability. Additionally, we have updated this post with an increased downtime period of 20 mins, instead of the previously advised 10 mins.

We are rescheduling the updates to take place tomorrow, on Tuesday December 3rd between 2AM – 4AM GMT.  Please note downtime to each VPS will be up to 20 mins.

Update 4:33AM Tuesday December 3rd – The above work has been completed successfully. All VPS have started. If you are experiencing any issues please raise a support ticket.

We will be performing OS updates across all of our servers, to address critical security updates, on October 17th 2AM – 4AM BST. During this window your VPS will be unavailable for around 10 mins while the host server is rebooted. Please accept our apologies for any inconvenience this may cause.

Update 17th Oct 04:15AM – This work is now complete, and we are now checking that all VPS have started up OK.  If you experience any issues with your VPS please raise a support ticket.  We’d like to thank all customers for their patience.