Author Archives: Eddie

Ubuntu server 13.10 (Saucy Salamander) ISOs added

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Ubuntu 13.10 (Saucy Salamander) was released today, so we have just added the amd64 and i386 server edition installable ISOs to our collection so that new installs can take advantage of the latest release.

Note that Ubuntu will be providing maintenance updates for Ubuntu 13.10 for 9 months, until July 2014. If you need long term support we recommend you install one of the LTS releases of Ubuntu instead.

For more information, have a look at the release announcement here, which contains plenty of useful info, including about upgrading from 13.04 if you are running that.

Planned maintenance Oct 17th 2AM – 4AM BST

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We will be performing OS updates across all of our servers, to address critical security updates, on October 17th 2AM – 4AM BST. During this window your VPS will be unavailable for around 10 mins while the host server is rebooted. Please accept our apologies for any inconvenience this may cause.

Update 17th Oct 04:15AM – This work is now complete, and we are now checking that all VPS have started up OK.  If you experience any issues with your VPS please raise a support ticket.  We’d like to thank all customers for their patience.

Delays creating new disks

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Update 3: Sept 29th 19:00 BST: The backlog has been processed and new disk jobs are now all being processed within 30 seconds as normal.  Please accept our apologies for the inconvenience this will have caused some customers, and please raise a support ticket if you are still seeing any issues.

Update 2: Sept 29th 18:35 BST: The issue causing the problem has been resolved but we see a few disk jobs still waiting to be processed, which are now going through but taking longer than anticipated because of the load on the disk storage subsystems.

Update 1: Sept 29th 18:05 BST: There is currently an issue on our VPS Control Panel platform causing disk creation jobs to be delayed by up to 20 mins. We are working on resolving the issue causing the problem and then will be processing any backlog as quickly as possible.

DDOS attack

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Update 2: August 25th  2013 12:00 BST: We have been working with one of our upstream connectivity providers and with their help thankfully the situation is now under control, and normal connectivity has been restored. We apologise for the inconvenience that this incident will have no doubt caused for many of our customers.

Update 1: August 25th 2013 11:40 BST: We are currently experiencing a large inbound DDOS attack against one of our customers, which is affecting VPS connectivity for a large number of our customers, who will be seeing severe packet loss at the moment. If you are affected please bear with us while we deal with the incident.

Ubuntu server 12.04.3 LTS ISOs added

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Ubuntu 12.04.3 LTS (Long-Term Support) was released yesterday, so we have just added the amd64 and i386 server edition installable ISOs to our collection so that new installs can take advantage of the latest release.

For more information, have a look at the release announcement here, which contains plenty of useful info, including about upgrading from an earlier LTS release if you are running one.

Fedora 19 ISOs added

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We’re pleased to say we have just added the newly released Fedora 19 install ISOs to our collection. We’ve added the DVD installer ISOs for i386 and x86_64, as well as the net install ISOs for both these architectures.

Fedora 19 was released yesterday, for more information see the release announcement here.

Network issue

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Update 3: June 17th 12:15 BST: The Data Centre have confirmed that the issue is resolved, and we can see that connectivity has been restored to the affected VPS. Please accept our apologies for the inconvenience this may have caused. Please raise a support ticket if you are still seeing connectivity issues with your VPS.

Update 2: June 17th 11:50 BST: The Data Centre inform us that work is taking place right now to get the situation resolved.

Update 1: June 17th 11:30 BST: We’ve detected a network issue which will be affecting network connectivity for many of our customers’ VPS, which the Data Centre have confirmed as an issue with one of their core switches.

 

Debian 7.1 “Wheezy” ISOs added

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We’re pleased to announce that we have just added the newly released Debian 7.1 “Wheezy” installer ISOs to our collection, and removed the old 7.0 ISOs.  You will find the 3 DVD ISOs of the 7.1 release for both the amd64 and i386 architectures.

For full details of the new release please see the release announcement message here.