We will be performing essential maintenance work on our VPS host servers between 2AM – 4AM GMT on Saturday 21st December. During this window your VPS will be unavailable for up to 20 mins while the host server is rebooted. Before rebooting we will be sending each VPS an ACPI Shutdown signal. If you have configured your VPS to respond to this, it will start it’s shutdown procedure, and shutdown cleanly. If you would like help configuring your VPS to respond to this, please raise a support ticket and we will be happy to help.
Additionally, we’d like to inform customers of additional work taking place between 1AM – 2AM GMT on Friday 20th December on our web servers and VPS control panel only. During this window all of our websites and VPS control panel will be unavailable for approx. 20 mins.
We’d like to apologies in advance for any inconvenience caused by this essential work.
Update 21st Dec 03:40AM – This work has been completed successfully and all VPS are back up and running. If you are experiencing any problems at all at this time with your VPS please raise a support ticket. Many thanks to all customers for their patience during this essential work. There is no further maintenance planned during the festive period and we will endeavour to not make any changes to our infrastructure or reboot VPS servers at least until the beginning of January, save in emergency situations.